Horrible service etiquette!

I am very particular about GOOD SERVICE, especially when comes to buying some costly product. Jo and me went shopping today at orchard and she's looking for some suitable eyeliners. So e brand tt came into our mind is Shu Uemura. The favourable brand commonly used in most local female magazines.

Yes! Shu Uemura, its not only about their products..(i like it alot). Its their BAD SERVICE ETIQUETTE i am getting EVERYTIME. No kidding. We requested for our eye pencils to be sharpened and this sales assistant said STERNLY: "Come back later."
What the $@#&*^!%!?!?!?

What sort of attitude is this?? Should they treat customers this way? Look, this is at Taka's counter and another horrid place is at Raffles City Robinsons. I get the same attitude there.

Jo wanna test on their eyeliner which is the liquid kind and she requested the sales gal for a demo because she's inexperience. The sales gal did it reluctantly and did not even offer to clean away after that! I've never use an eyeliner before so out of curiosity i wanna try e pencil type and see wat's the effect. I asked another sales gal for help and she (with a sulky expression) RELUCTANTLY drew it for me and did it horribly. Fed up!!!! I asked for a remover cos i know she wont be nice enough to offer.

You see? I'm sure you gals who are using any of Shu Uemura's product know tt it's aint cheap right? But see tt kinda service i'm getting just makes me think twice on whether shd i buy from them or not. So far, i dont have any prob with other brands except for this one!

If they have any feedback form popping out from some corner, i'll surely complain~ hmpf!!!